SUBSCRIPTION FAQ'S

FAQs 

(Statement Collector)

What is in the subscription box?

Each month you will receive 4-5 pieces of trending statement jewelry. ie: Earrings, Necklaces, Bracelets/Anklets and or Rings valued at over $100.

 

What are the benefits of the subscription box?

Exclusivity 

Personal Shopper

Something to look forward to each month

The unboxing experience

Great value for $

 

How will I know what's in the box?

Each month Statement Collectors will receive a sneak peek via email of each box. 

 

When will I be billed?

Customers will be billed on the 10th of each month. 

 

How do I cancel my subscription? 

There is a minimum 3 billing cycles before the subscriptions can be canceled. Must cancel by the 5th of each month through the customer portal. 

 

NOTE: Due to COVID-19, deliveries may be delayed. Please allow a few additional business days for your box to arrive.

How does shipping work?

 Statement boxes will ship out mid-month and arrive between the 15th-17th of each month. Statement Collector boxes will ship via USPS. Please note that we are unable to control any in-forced shipping delays that are communicated by USPS.

Alaska and Hawaii, delivery times will take longer per the USPS effective 10-1-2021. 

You’ll always receive a tracking email so you can follow your subscription box progress. 

 

What is the cost of shipping?

Shipping is $4.00

 

What if I purchased additional items at the time I sign up for my subscription box?

 Your items will ship with your first months subscription. We highly recommend that customers make separate purchases to avoid delays.

 I didn’t receive my confirmation email and or tracking information?

If you do not receive a tracking email, check your spam or junk folders and mark info@voguishmood.com a safe sender.

Didn't find what you were looking for?

Email us at info@voguishmood.com